Privacy Policy
Last updated: 01 June 2026
Tenovra respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect personal information when you contact us through our website.
Who we are
Tenovra provides property and accommodation partnership services.
For privacy matters, please contact us at:
Information we collect
When you contact us through our website, we may collect:
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your first name and last name;
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your email address;
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your phone number;
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the type of enquiry you are making;
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your company name, if provided;
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your city, borough, or postcode, if provided;
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any information you include in your message.
How we use your information
We use your information to:
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respond to your enquiry;
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understand your property, organisation, business, or accommodation requirement;
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communicate with you about potential partnership opportunities;
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keep appropriate records of enquiries and communications;
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manage our website, administration, and business operations.
Lawful basis for using your information
We use your information because it is necessary for our legitimate interests in responding to enquiries and managing potential business relationships.
Where you give specific consent, we may also rely on consent.
How long we keep your information
We will only keep your information for as long as necessary for the purpose it was collected.
General enquiries may be retained for up to 12 months. Business relationship records may be kept for longer where necessary for administration, legal, accounting, or operational purposes.
Who we share your information with
We do not sell your personal information.
We may share information with service providers who help us operate our website, email, forms, hosting, or business systems. We may also share information if required by law, regulation, or a legitimate legal process.
International transfers
Some website, email, or technology providers may process data outside the United Kingdom. Where this happens, we expect appropriate safeguards to be in place.
Your rights
You have rights under data protection law, including the right to request access to your personal information, request correction, request deletion, object to processing, restrict processing, and request a copy of your data in certain circumstances.
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information is handled.